People & Processes

Motivated and capable staff, working effectively on the right things, collaborating well and delivering services efficiently present a competitive people advantage.

Ledgia People & Processes ensures systems and routines provide the foundations necessary to support effective resource management and the wellbeing of your people.

Ensuring that the organisation is optimally structured, with well-defined processes and clear accountabilities, will support business agility and minimises duplication and waste.

The administration of services supporting people should also be streamlined and efficient. As with the organisation in general, individuals need to have confidence their rights and entitlements are managed correctly.

Ledgia’s People and Processes services include:

  • Payroll and administrative services
  • Organisational design and benchmarking
  • Capability requirements
  • Role profiles and Key Performance Indicators (KPI’s)
  • Salary, compensation and benefits recommendations
  • Role and remuneration benchmarking
  • Employment models (g. Insourcing vs outsourcing, onshore vs offshore)
  • Recruitment management
  • Frameworks for staff appraisals and calibration of performance against plan
  • Training and development pathways
  • Restructures and change management